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Never Lose That Bookmark


Use iterasi to make permanent records of your important Web pages that are saved as browser bookmarks or favorites. Never again worry about losing the page that you bookmarked! Also, when you choose to import your bookmarks from any of these tools,...
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The Oprah Winfrey Effect on Twitter


On April 17, the day when Oprah Winfrey joined Twitter by sending a tweet from her Friday TV show, share of US based visits to the Twitter site increased by 24% and some 1.2 million new users signed up for Twitter on that day...
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And now also Tweeting....


Had I been a venture capitalist a few years back, and, had I entertained a pitch from the folks looking to develop Twitter, then hereís what I would have said (choking back tears of laughter): ĎOK, so let me get this straight, you want to develop...
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Why Process Matters


I have a job that most people would find either very interesting or very boring.† Iíll let you decide which, but essentially my job is to help people quantify the financial benefits of Optimizing their Investment in their people.†† Which people?†...
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Google and salesforce.com - Like Peanut Butter and


Today, salesforce.com and Google announced a new toolkit to link Force.com applications to Google Apps. Now, Appirio already has five commercial applications that connect Google Apps and Salesforce.com. That's more than any other vendor, and three...
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Getting a CRM education...


One of the points I made in a recent post on CRM requirements specification, was the part that education plays in CRM requirements gathering. In brief, the more people understand about the use of CRM technology, the better their contribution to the...
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